The first week of October is Customer Service Week! Started over 30 years ago, this week is designated to celebrate customer service and the customer-facing employees that create positive experiences and provide exceptional support.

Imagine one score that can instantly tell you how you and your team are performing and where you should focus your efforts today. Modern customer-facing leaders are already developing winning teams with it— it's called the Pathlight Health Score.

All great organizations set goals to create alignment and keep their teams focused on what’s most important. And time and time again, we see that careers can be made— or broken— by an employee’s ability to hit these goals.